Oak solutions help organizations optimize the benefits of their telephone infrastructure. Oak provides best of breed SME Call Management, Call Recording, CTI, and Voice Processing Systems. Oak offers both software and hardware-based products, and services include billing, call management, call recording, customer relationship management (CRM), contact center management, and voice processing.

Oak's success in providing call management solutions to SME customers with varying budgets. Oak solutions enable organizations to get the most out of their telephone system by providing the best in communications management software and solutions and are able to offer integrated solutions that combine features from one or more products such as Call Logging and Call Recording working together, or Call Recording and CTI, and SMS messaging to provide one integrated solution to the end user.

Oak is unique in providing extremely reliable solid state technology in a wall mounted or rack mounted voice processing system for SMEs utilizing flash memory technology and represents a breakthrough in both price and performance.